i have a trusted contact the could provide recovery code, but how do i ask for code

How do i ask for my recovery code from my trusted contact, if I'm waiting to be verified?

iPhone 14 Pro Max

Posted on Aug 28, 2023 12:34 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 29, 2023 10:22 AM

Hi Cookg1977,


Thank you for using the Apple Support Communities! That's a great question. The first step is listed in the article below that can help:


Set up an account recovery contact


If you forget your Apple ID password or get locked out of your account, just follow the steps on your device to share the onscreen instructions with your recovery contact in-person or on the phone. Your recovery contact then shares a six-digit code that you enter on your device. After your identity is confirmed, you can reset your Apple ID password.


Your friend would then follow the steps below depending on their device. For example, if they are using an iPhone:


Help a friend or family member as their account recovery contact - Apple Support


1. Go to Settings, then tap your name.
2. Tap Password & Security > Account Recovery.
3. Tap your contact's name.
4. Tap Get Recovery Code.
5. When your friend is ready, read them their recovery code. After they enter it on their device, they'll be able to reset their password and regain access.



Hope this helps!

Have a great day.

1 reply
Question marked as Top-ranking reply

Aug 29, 2023 10:22 AM in response to Cookg1977

Hi Cookg1977,


Thank you for using the Apple Support Communities! That's a great question. The first step is listed in the article below that can help:


Set up an account recovery contact


If you forget your Apple ID password or get locked out of your account, just follow the steps on your device to share the onscreen instructions with your recovery contact in-person or on the phone. Your recovery contact then shares a six-digit code that you enter on your device. After your identity is confirmed, you can reset your Apple ID password.


Your friend would then follow the steps below depending on their device. For example, if they are using an iPhone:


Help a friend or family member as their account recovery contact - Apple Support


1. Go to Settings, then tap your name.
2. Tap Password & Security > Account Recovery.
3. Tap your contact's name.
4. Tap Get Recovery Code.
5. When your friend is ready, read them their recovery code. After they enter it on their device, they'll be able to reset their password and regain access.



Hope this helps!

Have a great day.

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i have a trusted contact the could provide recovery code, but how do i ask for code

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