i had insuffitcient funds on day of renewal of subscriptions and i cant update the same card

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i had insuffitcient funds on day of renewal of subscriptions and i cant update the same card

I had insuffitient funds on card linked to my appleid on the day that subscriptions were supposed to renew. When i tried to update the card next day when i added the funds, i got a message saying that payment method was declined. Then i deleted that payment method to try to ‘restart’ it and i get ‘payment method is declined’ message again. I tried everything that is given by apple support app.

what sould i do?

iPhone 12 Pro

Posted on Aug 28, 2023 12:05 PM

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Answer 1

Aug 28, 2023 12:41 PM in response to milica192

Hello! If this is the case, please do this according to the Support Article

"How to complete your purchase if a payment failed or was declined

On your iPhone or iPad, open the Settings app.
Tap your name.
Tap Payment & Shipping.
Add a different payment method and remove the old one.
Try to complete your purchase."

Hope this helps!

~ Adv3ntur0us

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Answer 2

Aug 28, 2023 12:07 PM in response to milica192

If you have enough funds in your card, I think it is your bank declining your purchased as the error state "Payment Method is Declined"

Support Link

~ Adv3ntur0us

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Answer 3

Aug 28, 2023 1:16 PM in response to milica192

Then this is an issue with Apple. Please contact their support

Support Article

~ Adv3ntur0us

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Answer 4

Aug 28, 2023 1:00 PM in response to milica192

You just add in the card, and delete the old one. After that, add in the old card and delete the new card. This should solve your issue.

Support Article

~ Adv3ntur0us

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Answer 5

milica192 Author

Level 1

4 points

Aug 28, 2023 1:06 PM in response to Adv3ntur0us

That is the problem. I cannot ADD the card no matter what i do. no matter what i do i get that info that payment method is declined. After that message ‘sing in to appleid’ bubble pops up and when i type my id and pass it repeats that ‘payment method declined’ message.

i hope that someone had similar issue and managed to resolve it. I followed every step from the support page before asking here..

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Answer 6

milica192 Author

Level 1

4 points

Aug 28, 2023 12:11 PM in response to Adv3ntur0us

When i say i tried everything on the apple support, i mean *everything*. I contacted the bank first and everything is fine on their end

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Answer 7

milica192 Author

Level 1

4 points

Aug 28, 2023 12:44 PM in response to Adv3ntur0us

That does help but i want to use specific card for all my online subs like i did before this, not the one i use for everything else…

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i had insuffitcient funds on day of renewal of subscriptions and i cant update the same card

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