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User profile for user: milica192
milica192 Author
User level: Level 1
4 points

i had insuffitcient funds on day of renewal of subscriptions and i cant update the same card

I had insuffitient funds on card linked to my appleid on the day that subscriptions were supposed to renew. When i tried to update the card next day when i added the funds, i got a message saying that payment method was declined. Then i deleted that payment method to try to ‘restart’ it and i get ‘payment method is declined’ message again. I tried everything that is given by apple support app.

what sould i do?

iPhone 12 Pro

Posted on Aug 28, 2023 12:05 PM

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User profile for user: Adv3ntur0us
Adv3ntur0us
User level: Level 1
81 points

Posted on Aug 28, 2023 12:41 PM

Hello! If this is the case, please do this according to the Support Article


"How to complete your purchase if a payment failed or was declined

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Add a different payment method and remove the old one. 
  5. Try to complete your purchase."



Hope this helps!


~ Adv3ntur0us

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User profile for user: Adv3ntur0us
Adv3ntur0us
User level: Level 1
81 points

Aug 28, 2023 12:41 PM in response to milica192

Hello! If this is the case, please do this according to the Support Article


"How to complete your purchase if a payment failed or was declined

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Add a different payment method and remove the old one. 
  5. Try to complete your purchase."



Hope this helps!


~ Adv3ntur0us

Reply
User profile for user: milica192
milica192 Author
User level: Level 1
4 points

Aug 28, 2023 1:06 PM in response to Adv3ntur0us

That is the problem. I cannot ADD the card no matter what i do. no matter what i do i get that info that payment method is declined. After that message ‘sing in to appleid’ bubble pops up and when i type my id and pass it repeats that ‘payment method declined’ message.

i hope that someone had similar issue and managed to resolve it. I followed every step from the support page before asking here..

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i had insuffitcient funds on day of renewal of subscriptions and i cant update the same card

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