iPhone can’t send or receive mail

I have an iPhone 13 running most current iOS. I use mail from the cloud to sync with my iPad and Mac. IPad & Mac are working fine. IPhone suddenly quit today. Message “Cannot get mail. Connection to server failed” appears, on iPhone.

iPhone 13, iOS 16

Posted on Aug 28, 2023 7:49 PM

Reply
2 replies

Aug 29, 2023 2:55 PM in response to jczarny1

Hey there jczarny1,


Thanks for reaching out to the Apple Support Communities.


If having issues with sending and receiving emails on your iPhone, check out the steps in the following resources that can help:



If still having issues after going through the steps above, try testing the issue while connected to another Wi-Fi network, or try using just a cellular network connection. Based on the alert you're receiving this could narrow the cause of the issue down to the network you're connected with.


Keep us updated on the results.


Take care.

Aug 29, 2023 4:49 PM in response to jczarny1

My iPhone picked up some mail but only up through 11:18 am today. It is now 6:18 pm. Most of the mail I had already deleted using my iPad. I really don’t understand what is happening here. I’ve rebooted my phone multiple times but have seen no change. I have no idea when the phone picked up more mail or why it picked up only some mail.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone can’t send or receive mail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.