My photos
Alot of my photo’s disappeared a while back, and it was when I had 50GB iCloud storage. I thought when I upgraded to 200GB they would come back, but still nothing. Is there any way to retrieve them?
iPhone 12 Pro Max, iOS 16
Alot of my photo’s disappeared a while back, and it was when I had 50GB iCloud storage. I thought when I upgraded to 200GB they would come back, but still nothing. Is there any way to retrieve them?
iPhone 12 Pro Max, iOS 16
Hello YasirKayat,
We see you need help with missing photos you believe should show in iCloud. Since you aren't seeing them after upgrading your storage, you will also want to make sure iCloud Photos is enabled on your iPhone: If you're missing photos or videos in the Photos app
On your iPhone or iPad
1. Go to Settings > [your name], then tap iCloud.
2. Tap Photos.
3. Turn on iCloud Photos.
You can also check for them at the iCloud website directly.
If they show there, the issue is specific to syncing them to your iPhone. If you still aren't seeing them even at the iCloud website, you'll want to reach out to Apple Support directly. You can reach them here: Get Support
You can also find the support phone number for your region at this link: Contact Apple for support and service
Take care.
Hello YasirKayat,
We see you need help with missing photos you believe should show in iCloud. Since you aren't seeing them after upgrading your storage, you will also want to make sure iCloud Photos is enabled on your iPhone: If you're missing photos or videos in the Photos app
On your iPhone or iPad
1. Go to Settings > [your name], then tap iCloud.
2. Tap Photos.
3. Turn on iCloud Photos.
You can also check for them at the iCloud website directly.
If they show there, the issue is specific to syncing them to your iPhone. If you still aren't seeing them even at the iCloud website, you'll want to reach out to Apple Support directly. You can reach them here: Get Support
You can also find the support phone number for your region at this link: Contact Apple for support and service
Take care.
Thanks for following up YasirKayat,
Your best bet from here would be to reach out to Apple for assistance. You can connect with Apple directly using either Get Support or if you're in a region without direct support options, you can also Contact Apple for support and service.
Hope that helps.
Take care.
I still cant find them. What happened was weird, they just disappeared and I thought if i got more space they would come back but still anything. I lost a couple hundred pictures, im not crying over them yeah but would just be nice to know what happened so i can prevent it from happening again you know. Thanks for helping me !
My photos