I recently submitted a refund for multiple subscription charges.5 total charges, 3 different apps total. I’m worried that apple will think it’s dishonest, ultimately denying me. Who do I contact in order to explain my reasons, specifically for each app?
iPhone 11, iOS 16
Re: How can i ensure my refund gets accepted?
It is up to Apple. I don't know if anything you could say would influence their decision.
We are all Apple users, like yourself, in this community, so no-one here can see your accounts.
If the subscriptions were for Apple products ... Apple will let you know their decision.
If an app-developer has your money, it may be up to their refund policy whether or not money gets returned.
You can also: Check the status of a refund for apps or content that you bought from Apple - Apple Support
The best source of help for a product not made by Apple (a third-party product) is the company or person who made it—its vendor or developer:
How to: Contact a third-party vendor - Apple Support
or
How to contact an app developer - Apple Support
_____________________________________________________
If you wish you could contact "Billing and Subscriptions Support" through their website (online chat / phone etc):
There is a "Get Support - start now" link at the very bottom of their website (link below).
Find answers to your questions about purchases, subscriptions, payments, and billing:
Re: How can i ensure my refund gets accepted?
It is up to Apple. I don't know if anything you could say would influence their decision.
We are all Apple users, like yourself, in this community, so no-one here can see your accounts.
If the subscriptions were for Apple products ... Apple will let you know their decision.
If an app-developer has your money, it may be up to their refund policy whether or not money gets returned.
You can also: Check the status of a refund for apps or content that you bought from Apple - Apple Support
The best source of help for a product not made by Apple (a third-party product) is the company or person who made it—its vendor or developer:
How to: Contact a third-party vendor - Apple Support
or
How to contact an app developer - Apple Support
_____________________________________________________
If you wish you could contact "Billing and Subscriptions Support" through their website (online chat / phone etc):
There is a "Get Support - start now" link at the very bottom of their website (link below).
Find answers to your questions about purchases, subscriptions, payments, and billing:
How can i ensure my refund gets accepted?
