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could you help me unlock my iPhone? My younger brother forgot his password when unlocking and does not know his apple id and his password. The service centers in my country don’t know what to do. I really ask you to help because he needs a phone to study
iPhone 11
To unlock your iPhone, follow the steps described in the Apple article:
(< iOS 15.2) -> If you forgot your iPhone passcode
If you forgot your iPhone passcode - Apple Support
If you don't have a computer and you can't borrow one, you need to go to an Apple Retail Store or Apple Authorized Service Provider for help.
(iOS 15.2 and newer) you don’t need to have a computer -> If you see an iPhone or iPad unavailable message or Security Lockout screen
If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support
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See -> If you can't connect or sign in to iCloud
If you can't connect or sign in to iCloud - Apple Support
To unlock your iPhone, follow the steps described in the Apple article:
(< iOS 15.2) -> If you forgot your iPhone passcode
If you forgot your iPhone passcode - Apple Support
If you don't have a computer and you can't borrow one, you need to go to an Apple Retail Store or Apple Authorized Service Provider for help.
(iOS 15.2 and newer) you don’t need to have a computer -> If you see an iPhone or iPad unavailable message or Security Lockout screen
If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support
-----
See -> If you can't connect or sign in to iCloud
If you can't connect or sign in to iCloud - Apple Support
there you need to indicate which device you need help with, and even if you add the device through the serial number, the contacts of the service centers are shown there. they said they couldn't help me. How can I contact apple directly? through the link that you threw off also transfers to the contact page of service centers
When I did a password reset using iTunes , it turned out that icloud was deactivated. There is no trusted device, what should I do? :(
If your Apple ID says it's inactive you need to reach out for support from Apple directly -> Get Support
forgot password for iPhone and iCloud
