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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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Problems connecting the AirPods to the device. Sudden disconnections, can’t update them, etc

The AirPods give me problems in that the connection to the iPhone is slow, the percentages of the earphones drop quickly and suddenly even if I use them for 5 minutes, suddenly they disconnect from me and reconnect. I tried to do a version update for AirPods but it doesn't update

AirPods Pro (2nd generation)

Posted on Aug 29, 2023 3:08 AM

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Question marked as Top-ranking reply

Posted on Aug 29, 2023 3:47 AM

If your purchased your AirPods from Apple or an Apple-authorized reseller, see these resources:


AirPods Support - Official Apple Support

1 reply

Problems connecting the AirPods to the device. Sudden disconnections, can’t update them, etc

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