How to clear my Apple account balance?

I need help to empty App Store credit



[Re-Titled by Moderator]

iPhone 14, iOS 16

Posted on Aug 29, 2023 9:18 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 29, 2023 9:20 AM

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well…


Change your Apple ID country or region - Apple Support


~Katana-San~

2 replies
Question marked as Top-ranking reply

Aug 29, 2023 9:20 AM in response to Vijaypanruti

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well…


Change your Apple ID country or region - Apple Support


~Katana-San~

Aug 29, 2023 9:20 AM in response to Vijaypanruti

Hello,


I see you have remaining balance that you wish to remove from your Apple Account. In Apple's support article Change your Apple ID country or region - Apple Support Apple only lists only a single way to do this:


"If you still can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support". Apple offers this specific link for that service --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

Apple will remove the balance and keep it.


Or, as Recommended by Apple in this thread Apple ID balance - Apple Community , tap or click here ➞ Official Apple Support . You may find, however, that it is a lot faster and easier to use the link in the previous paragraph since it is the one provided by Apple itself for this situation to directly take you to the people who can help you with this.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to clear my Apple account balance?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.