How do i discontinue and Apple ID without losing data

I have 2 phones one related to work and one personal. As a result I have 2 Apple IDs. The work phone and Apple ID/email will soon be discontinued. How do I delete that account and keep my the data associated with it

Posted on Aug 29, 2023 12:29 PM

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Posted on Aug 29, 2023 12:56 PM

One option to archive iCloud data: Archive or make copies of the information you store in iCloud - Apple Support


Or if it is only the case that the work email is going to be discontinued, you can continue using the Apple ID or you can change the Apple ID to some other email that isn't already being used as an Apple ID. You could for example create a new gmail email address and change the work Apple ID to that by using the following instructions: Change your Apple ID - Apple Support


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Question marked as Top-ranking reply

Aug 29, 2023 12:56 PM in response to Jeffd0

One option to archive iCloud data: Archive or make copies of the information you store in iCloud - Apple Support


Or if it is only the case that the work email is going to be discontinued, you can continue using the Apple ID or you can change the Apple ID to some other email that isn't already being used as an Apple ID. You could for example create a new gmail email address and change the work Apple ID to that by using the following instructions: Change your Apple ID - Apple Support


Aug 29, 2023 12:56 PM in response to Jeffd0

Merging, splitting or transferring items between Apple accounts (IDs) is for the most part not officially supported. Read the links below for things you may need to do to transfer as much as is possible and to share some others.


Apps and media bought with one ID are permanently associated with that ID. Look into using Family Sharing to continue to be able to use items purchased with one Apple ID with other Apple IDs, and for some data sharing features.

- Family Sharing - What is Family Sharing? - Apple Support

- Set up Family Sharing - Set up Family Sharing - Apple Support


Share folders with iCloud Drive --> Share files and folders in iCloud Drive on iCloud.com - Apple Support


Read How to use Shared Albums in Photos on your iPhone, iPad, and Mac - Apple Support about how to share photos.


If you have signed into the first ID on a device then fortunately when you sign out of that ID, do not erase the device, then sign in with a different ID, it asks you in most cases if you wish to merge the data from the two IDs on your device (toggle the ones you want to on). Say yes and later delete individual items from the other ID that you do not want. Note, in How to save apps and progress on one Appl… - Apple Community a Community Specialist says, "you will not be able to transfer the meta data from one Apple ID to another. Once you switch to another Apple ID the information associated with the old Apple ID will be gone except for physical content on the device like photos and videos." Also turn off storage optimization before doing this. With Optimize Storage, smaller, space-saving photos and videos are kept on your device while all of your original, full-resolution versions are stored in iCloud. Make sure photo optimization is turned off. Manage your photo and video storage - Apple Support



Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac --> Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support


If another Apple ID is signed in you may need to enter the password for that ID to sign out of that ID first.


Click on this link to learn how to 'Sign in with your Apple ID' --> Sign in with your Apple ID - Apple Support


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How do i discontinue and Apple ID without losing data

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