Didn’t receive verification code when adding card to wallet

I added my card to the wallet and requested the verification code by both text and email but have not received a code

Posted on Aug 29, 2023 1:49 PM

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Question marked as Top-ranking reply

Posted on Aug 29, 2023 1:51 PM

Thanks for asking the Apple Support Communities for help with setting up Apple Pay. I am happy to offer some articles to help.


1. Please verify you are in a supported region: Countries and regions that support Apple Pay - Apple Support


2. Please verify you are using a compatible device: Apple Pay is compatible with these devices - Apple Support


3. Please ensure you are using a supported card: Apple Pay participating banks in Canada, Latin America, and the United States - Apple Support


4. Please ensure your device is updated to the latest version of iOSwatchOS, or macOS


5. Ensure the Apple ID used for Apple Pay is signed in to iCloud: Sign in with your Apple ID - Apple Support


6. After verifying that info, please verify you are setting this up correctly as per this help article: Set up Apple Pay - Apple Support



Hope this Helps!


~ Adv3ntur0us



Original Article


5 replies
Question marked as Top-ranking reply

Aug 29, 2023 1:51 PM in response to kirstyb84

Thanks for asking the Apple Support Communities for help with setting up Apple Pay. I am happy to offer some articles to help.


1. Please verify you are in a supported region: Countries and regions that support Apple Pay - Apple Support


2. Please verify you are using a compatible device: Apple Pay is compatible with these devices - Apple Support


3. Please ensure you are using a supported card: Apple Pay participating banks in Canada, Latin America, and the United States - Apple Support


4. Please ensure your device is updated to the latest version of iOSwatchOS, or macOS


5. Ensure the Apple ID used for Apple Pay is signed in to iCloud: Sign in with your Apple ID - Apple Support


6. After verifying that info, please verify you are setting this up correctly as per this help article: Set up Apple Pay - Apple Support



Hope this Helps!


~ Adv3ntur0us



Original Article


Aug 29, 2023 1:57 PM in response to kirstyb84

If the bank didn’t contact you via email or text, the issue is with the bank. Your bank, >not Apple< is trying to contact you. The bank uses the information you gave them to prevent fraudulent activities on your account.


In other words, your bank does not have current contact information for your account. Please contact your bank via phone and update your information. It is imperative that the bank delete old information and make new/current information the primary contact. Many banks just add new information and do not make the updated information the method of contact for verification.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Didn’t receive verification code when adding card to wallet

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