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I no longer have the email address. How can I get back into my account

I cannot receive emails through the email I use to have. I changed my password and it sent email to old account. How can I update to my new email address

Posted on Aug 29, 2023 5:44 PM

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Question marked as Top-ranking reply

Posted on Aug 29, 2023 7:47 PM

If Apple tries sending you a verification email and you do not receive it, read this support article --> If you didn't receive your verification or reset email - Apple Support

"When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account."


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (go to this document: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


If necessary, contact Apple for help with Apple ID account security --> Contact Apple for help with Apple ID account security - Apple Support

"This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."


1 reply
Question marked as Top-ranking reply

Aug 29, 2023 7:47 PM in response to Elevatorgirl

If Apple tries sending you a verification email and you do not receive it, read this support article --> If you didn't receive your verification or reset email - Apple Support

"When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account."


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (go to this document: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


If necessary, contact Apple for help with Apple ID account security --> Contact Apple for help with Apple ID account security - Apple Support

"This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."


I no longer have the email address. How can I get back into my account

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