i cant facetime or text on messages
i erased my phone then logged back in and now my facetime and my imessages doesn’t work
iPhone 11, iOS 16
Question marked as
User profile for user:
mingoslkd
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Community Specialist
Greetings Tiana_gilliard324,
It looks like you joined the Apple Support Communities from the following link: About genuine iPhone displays - Apple Support. We are glad you got to the Apple Support Communities for further help.
If you're running into an issue with signing back into iMessage and FaceTime, you can try the following steps:
Check your device settings
1. Make sure that you’re connected to a cellular data or Wi-Fi network.
2. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
3. Go to Settings > General > Date & Time and make sure that your time zone is set correctly.
You can find the steps from above, along with other troubleshooting steps for your issue here: If you can’t turn on or sign in to iMessage or FaceTime - Apple Support.
If you have completed all the steps offered on that page and still have an issue, you may want to include more details about the exact behavior you're experiencing in a reply on this thread. Or, you can contact Apple Support directly for further assistance with this issue. You can reach out to them by clicking here: Get Support or over the phone by calling the number that is most local to your region: Contact Apple for support and service - Apple Support.
We hope this information helps you out.
Cheers!