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User profile for user: jprime4
jprime4 Author
User level: Level 1
8 points

Firewall Settings Changing Without Admin Approval

so I have a Mac mini m2 pro 2023 desktop and MacBook Air m2 2022 as well, and both devices constantly even since erasing and reinstalling the os

on both numerous times , enabling password authentication to make any setting changes and block all incoming connections and in stealth mode but consistently the devices will have that off as well as allowing installation of apps not only from the App Store like I set. Typically it’s airhost.app , ssh-keygenwrapper, remoted, universal control, sharingd, and netbiosd . I have never had privacy settings to allow

remote connections or use my devices anything but securely. I use a firewall router and have trend micro apex one as a service deployed on all my windows devices and synology NAS drive . I work from

home as an insurance broker and work on zoom and collect sensitive information so the security of my devices is important and id appreciate any assistance . Advanced troubleshooting methods are okay for me to use. I’m experienced with networking and windows and linux machines - not so much with Apple. Look forward to

the help, and thanks in advance


Mac mini

Posted on Aug 29, 2023 9:16 PM

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User profile for user: jprime4
jprime4 Author
User level: Level 1
8 points

Aug 31, 2023 12:10 AM in response to ku4hx

ok its weird. I run EtreCheck scans on my MacBook Air m2 running Ventura and this device has the same issues as the Mac and as did my other Mac I don't use with this network or Apple ID any longer , but it detected issues when I was signed in as usual but with all programs besides my browser open and then same environment just logged out of my apple ID on the device and removing the iCloud files from my device it detected 'no issues'. I have a couple of Mac USB installers arriving tomorrow and the next day and are genuine apple OS installers. How would one suggest to best 'fresh' start my devices and remove any remanences of any connections or persistent connections that seem to have been developed given the fact that features like handoff are always turned on as well despite needing admin password and other changes that should not be occurring and no network wake enabled either , I run a tight ship on my network or try to. any software I can use to narrow this down as apple hasn't been of much help . check out the scans everyone. please please any advice is appreciated !

EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-08-31 01:47:07 Download EtreCheckPro from https://etrecheck.com Runtime: 1:42 Performance: Excellent Problem: Other problem Description: Network issues and network interfaces unknown are connecting remotely and allowing incoming connections when stealth mode is enabled and all incoming connections blocked. Random apps found . Extension files fou nd. Infected windows device brand new and random ips detected all the time on my firewall routers. Major Issues: Anything that appears on this list needs immediate attention. Low disk space - This computer is running critically low on free hard drive space. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Limited permissions - More information may be available with Full Disk Access. Hardware Information: MacBook Air (M2, 2022) Status: Supported Under warranty: Yes Warranty expiration: 2023-12-31 MacBook Air Model: Mac14,2 Apple M2 (m2) CPU: 8-core 8 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 134 Video Information: Apple M2 Color LCD 2940 x 1912 Drives: disk0 - APPLE SSD AP0256Z 251.00 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (7 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (1 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 245.11 GB disk3 [APFS Virtual drive] 245.11 GB (Shared by 6 volumes) disk3s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (221.05 GB used) disk3s2 - Update (APFS) (40 MB used) disk3s3 (APFS) [APFS Container] (9.17 GB used) disk3s3s1 - Macintosh HD (APFS) [APFS Snapshot] (9.17 GB used) disk3s4 - Preboot (APFS) [APFS Preboot] (5.05 GB used) disk3s5 - Recovery (APFS) [Recovery] (802 MB used) disk3s6 - VM (APFS) [APFS VM] (2.15 GB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.62 GB used) disk2s2 - Update (APFS) (344 KB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 7 MB Shared values Size: 524 MB Free: 505 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 505 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 1 MB Shared values Size: 524 MB Free: 505 MB disk3s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 221.05 GB Shared values Size: 245.11 GB Free: 6.72 GB Available: 6.76 GB disk3s2 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 40 MB Shared values Size: 245.11 GB Free: 6.72 GB disk3s3s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.17 GB Shared values Size: 245.11 GB Free: 6.72 GB Available: 6.76 GB disk3s4 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 5.05 GB Shared values Size: 245.11 GB Free: 6.72 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 2.15 GB Shared values Size: 245.11 GB Free: 6.72 GB disk5s2 - S************t Filesystem: Mac OS Extended Disk Image Mount point: /Volumes/S************t Read-only: Yes Used: 11.96 GB Size: 12.33 GB Free: 366 MB Network: Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface en10: AX88179A Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface en6: iPhone System Software: macOS Ventura 13.5.1 (22G90) Time since boot: About 8 days Security: Gatekeeper: App Store System Integrity Protection: Enabled Antivirus software: Apple Applications: 505 apps 4 x86-only apps 3 unsigned apps System Launch Daemons: [Not Loaded] 41 Apple tasks [Loaded] 179 Apple tasks [Running] 169 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 21 Apple tasks [Loaded] 165 Apple tasks [Running] 211 Apple tasks Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2021-11-11) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2021-11-11) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Not Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-08-22) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Not Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2023-08-22) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-08-16) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2023-08-22) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-08-22) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Not Loaded] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2023-08-22) Command: /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-08-22) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-08-22) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-08-22) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Not Loaded] com.google.keystone.agent.plist (Google LLC - installed 2023-08-21) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Not Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2023-08-21) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost User Login Items: [Not Loaded] DSLoginItemHelper (App Store - installed 2023-08-18) Modern Login Item /Applications/Antivirus One.app/Contents/Library/LoginItems/DSLoginItemHelper.app [Not Loaded] TCLoginItemHelper (App Store - installed 2023-08-18) Modern Login Item /Applications/CleanerOne.app/Contents/Library/LoginItems/TCLoginItemHelper.app [Not Loaded] Slack Login Helper (App Store - installed 2023-08-25) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app App Extensions: Finder sync extensions: Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Safari extensions: Antivirus One - /Applications/Antivirus One.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2023-08-20) Backup: Time Machine information is limited without Full Disk Access Destinations: B***************************r [Local] (Last used) Performance: System Load: 1.85 (1 min ago) 1.80 (5 min ago) 1.87 (15 min ago) Nominal I/O usage: 0.12 MB/s File system: 7.40 seconds Write speed: 897 MB/s Read speed: 1502 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 4 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 17.22 % (Etresoft, Inc.) WindowServer 16.70 % (Apple) mdworker_shared 5.80 % (Apple) axassetsd 4.16 % (Apple) kernel_task 3.98 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 725 MB (Etresoft, Inc.) Google Chrome Helper (Renderer) (7) 561 MB (Google LLC) com.apple.WebKit.WebContent (12) 216 MB (Apple) AppleSpell 168 MB (Apple) Google Chrome 131 MB (Google LLC) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 29 MB / 18 MB (Apple) com.apple.WebKit.Networking 14 MB / 980 KB (Apple) apsd 712 KB / 5 MB (Apple) netbiosd 196 KB / 58 KB (Apple) trustd 129 KB / 79 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 7 (Apple) mdbulkimport (2) 5 (Apple) launchd 1 (Apple) mds 1 (Apple) trustd (6) 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 43 MB Used RAM: 6.48 GB Cached files: 1.48 GB Available RAM: 1.52 GB Swap Used: 312 MB Software Installs (past 60 days): Install Date Name (Version) 2023-08-16 macOS 13.5 (13.5) 2023-08-16 Zoom (5.15.7.21404) 2023-08-16 XProtectPlistConfigData (2169) 2023-08-16 MRTConfigData (1.93) 2023-08-16 XProtectPayloads (108) 2023-08-18 PDF Expert (3.3.1) 2023-08-18 Cleaner One (6.4.6) 2023-08-18 Antivirus One (3.9.3) 2023-08-18 PDF Reader (3.14.0) 2023-08-21 macOS 13.5.1 (13.5.1) 2023-08-22 RosettaUpdateAuto (1.0.0.0.1.1690975885) 2023-08-22 Adobe Acrobat (Continuous) (23.003.20269) 2023-08-25 Slack (4.33.90) 2023-08-26 Apple Configurator (2.16) 2023-08-26 InstallAssistant (22.6.90) Diagnostics Information (past 7-30 days): 2023-08-29 15:33:30 intelligenceplatformd High CPU Use Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/intelligenceplatformd 2023-08-28 17:26:16 Messages.app High CPU Use Executable: /System/Applications/Messages.app 2023-08-27 01:33:15 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter End of report


EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-08-31 02:41:23 Download EtreCheckPro from https://etrecheck.com Runtime: 1:36 Performance: Excellent Problem: Other problem Description: No Apple ID and am comparing reports that have detect issues Major Issues: Anything that appears on this list needs immediate attention. Low disk space - This computer is running critically low on free hard drive space. Minor Issues: None Hardware Information: MacBook Air (M2, 2022) Status: Supported Under warranty: Yes Warranty expiration: 2023-12-31 MacBook Air Model: Mac14,2 Apple M2 (m2) CPU: 8-core 8 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 134 Video Information: Apple M2 Color LCD 2940 x 1912 Drives: disk0 - APPLE SSD AP0256Z 251.00 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (7 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (1 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 245.11 GB disk3 [APFS Virtual drive] 245.11 GB (Shared by 6 volumes) disk3s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (221.08 GB used) disk3s2 - Update (APFS) (40 MB used) disk3s3 (APFS) [APFS Container] (9.17 GB used) disk3s3s1 - Macintosh HD (APFS) [APFS Snapshot] (9.17 GB used) disk3s4 - Preboot (APFS) [APFS Preboot] (5.05 GB used) disk3s5 - Recovery (APFS) [Recovery] (802 MB used) disk3s6 - VM (APFS) [APFS VM] (2.15 GB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.62 GB used) disk2s2 - Update (APFS) (344 KB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 7 MB Shared values Size: 524 MB Free: 505 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 505 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 1 MB Shared values Size: 524 MB Free: 505 MB disk3s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 221.08 GB Shared values Size: 245.11 GB Free: 6.69 GB Available: 6.73 GB disk3s2 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 40 MB Shared values Size: 245.11 GB Free: 6.69 GB disk3s3s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.17 GB Shared values Size: 245.11 GB Free: 6.69 GB Available: 6.73 GB disk3s4 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 5.05 GB Shared values Size: 245.11 GB Free: 6.69 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 2.15 GB Shared values Size: 245.11 GB Free: 6.69 GB disk5s2 - S************t Filesystem: Mac OS Extended Disk Image Mount point: /Volumes/S************t Read-only: Yes Used: 11.96 GB Size: 12.33 GB Free: 366 MB Network: Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface en10: AX88179A Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface en6: iPhone System Software: macOS Ventura 13.5.1 (22G90) Time since boot: About 8 days Security: Gatekeeper: App Store System Integrity Protection: Enabled Antivirus software: Apple Applications: 505 apps 4 x86-only apps 3 unsigned apps System Launch Daemons: [Not Loaded] 41 Apple tasks [Loaded] 198 Apple tasks [Running] 150 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 22 Apple tasks [Loaded] 178 Apple tasks [Running] 197 Apple tasks Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2021-11-11) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2021-11-11) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Not Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-08-22) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Not Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2023-08-22) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-08-16) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2023-08-22) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-08-22) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Not Loaded] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2023-08-22) Command: /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-08-22) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-08-22) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-08-22) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Not Loaded] com.google.keystone.agent.plist (Google LLC - installed 2023-08-21) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Not Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2023-08-21) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost User Login Items: [Not Loaded] DSLoginItemHelper (App Store - installed 2023-08-18) Modern Login Item /Applications/Antivirus One.app/Contents/Library/LoginItems/DSLoginItemHelper.app [Not Loaded] TCLoginItemHelper (App Store - installed 2023-08-18) Modern Login Item /Applications/CleanerOne.app/Contents/Library/LoginItems/TCLoginItemHelper.app [Not Loaded] Slack Login Helper (App Store - installed 2023-08-25) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app App Extensions: Finder sync extensions: Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Safari extensions: Antivirus One - /Applications/Antivirus One.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2023-08-20) Backup: Auto backup: No Destinations: B***************************r [Local] (Last used) Total size: 247.78 GB Total number of backups: 0 Performance: System Load: 1.85 (1 min ago) 1.66 (5 min ago) 1.63 (15 min ago) Nominal I/O usage: 0.35 MB/s File system: 7.38 seconds Write speed: 961 MB/s Read speed: 1484 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 6 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 23.36 % (Apple) EtreCheckPro 17.38 % (Etresoft, Inc.) mdbulkimport (2) 6.18 % (Apple) kernel_task 6.05 % (Apple) SiriTTSSynthesizerAU 2.26 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 745 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (19) 633 MB (Apple) Google Chrome Helper (Renderer) (6) 284 MB (Google LLC) com.apple.appkit.xpc.openAndSavePanelService (5) 169 MB (Apple) AppleSpell 167 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 29 MB / 18 MB (Apple) apsd 712 KB / 5 MB (Apple) netbiosd 197 KB / 59 KB (Apple) Mail 68 KB / 74 KB (Apple) exchangesyncd 15 KB / 8 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 7 (Apple) sysmond 3 (Apple) Activity Monitor 1 (Apple) contactsd 1 (Apple) com.apple.WebKit.WebContent (19) 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 283 MB Used RAM: 6.22 GB Cached files: 1.51 GB Available RAM: 1.78 GB Swap Used: 324 MB Software Installs (past 60 days): Install Date Name (Version) 2023-08-16 macOS 13.5 (13.5) 2023-08-16 Zoom (5.15.7.21404) 2023-08-16 XProtectPlistConfigData (2169) 2023-08-16 MRTConfigData (1.93) 2023-08-16 XProtectPayloads (108) 2023-08-18 PDF Expert (3.3.1) 2023-08-18 Cleaner One (6.4.6) 2023-08-18 Antivirus One (3.9.3) 2023-08-18 PDF Reader (3.14.0) 2023-08-21 macOS 13.5.1 (13.5.1) 2023-08-22 RosettaUpdateAuto (1.0.0.0.1.1690975885) 2023-08-22 Adobe Acrobat (Continuous) (23.003.20269) 2023-08-25 Slack (4.33.90) 2023-08-26 Apple Configurator (2.16) 2023-08-26 InstallAssistant (22.6.90) Diagnostics Information (past 7-30 days): 2023-08-29 15:33:30 intelligenceplatformd High CPU Use Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/intelligenceplatformd 2023-08-28 17:26:16 Messages.app High CPU Use Executable: /System/Applications/Messages.app 2023-08-27 01:33:15 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter End of report


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User profile for user: ku4hx
ku4hx
User level: Level 7
23,610 points

Aug 31, 2023 12:45 AM in response to jprime4

" Low disk space - This computer is running critically low on free hard drive " That's a major problem


For your Mac to function correctly and efficiently, you must have 15-20% of disk space totally unused.


There's no need for any type 3rd party AV product or extension. "Helper" items can, and do, disrupt system operations.

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Firewall Settings Changing Without Admin Approval

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