Not receiving 2FA codes (SMS/Text) on my iPad.

After receiving a new iPad, I was frustrated that I wasn’t receiving text-message 2FA codes on it when I went to sign into shops / sites etc.


I searched high and low online and could find a lot of people having the same experience, but no resolution. Today I contacted Apple Support and support agent, Gil sorted the issue for me in a heartbeat.


I didn’t realise that there is a setting on your phone that you need to enable. (I’m not sure how new this specific setting). I wanted to share this here for anyone else who comes looking for the solution to the same issue.


Assuming the following is true:

  1. You have Messages enabled in iCloud
  2. You are signed into the same Apple ID for Messages on both your iPhone and your iPad (or MacBook/iMac etc)
  3. You have the same send/receiving addresses set on both devices
  4. You are still not having 2FA codes (or other text messages from non-Apple devices) show up on your iPad (or MacBook/iMac etc)


Then, on your iPhone:


  1. Open Settings
  2. Navigate to Messages
  3. Scroll down the options until you see “Text Message Forwarding”
  4. Go into this setting and switch the toggle to ON next to the device(s) you want to receive SMS/Text based messaged on (such as your iPad).


This should resolve the issue for you. 🤞

iPad Pro (6th generation)

Posted on Aug 29, 2023 10:20 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2023 1:16 AM

An iPad, whether a Cellular model or not, is not capable of directly accessing Cellular Voice or SMS/MMS Messaging features. An iPad with either WiFi or Cellular connectivity alone can only access IP-data services. If you have added a DataSIM and Cellular plan to a WiFi+Cellular model of iPad, the number associated with the SIM card is only used to identify your account for billing purposes. This number is not used for making calls or sending messages.


However, when paired with an iPhone, the capabilities of iPad broaden to include access to Cellular Voice and Messaging services of the associated iPhone - relayed to the iPad over WiFi using Apple’s Continuity features.


More information about Continuity and the relevant Cellular services can be found here:


Continuity

Use Continuity to connect your Mac, iPhone, iPad, iPod touch and Apple Watch – Apple Support


SMS/MMS Messaging

How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support



If you have an iPhone - and both iPad and iPhone are signed-in to iCloud with the same AppleID - to send SMS/MMS messages (green bubbles) from your iPad you must explicitly enable Text Message Forwarding for your iPad on your iPhone...


On your iPhone:

Settings > Messages >

  • Text Message Forwarding - set to ON - and explicitly enable your iPad from the list of devices.
  • MMS Messaging - set to ON if MMS is required


Also ensure that Messages in iCloud is enabled on both your iPhone and iPad:

Settings > [Your Name / AppleID] > Messages - set to ON



Similar questions

1 reply
Question marked as Top-ranking reply

Aug 30, 2023 1:16 AM in response to waaaghpaint

An iPad, whether a Cellular model or not, is not capable of directly accessing Cellular Voice or SMS/MMS Messaging features. An iPad with either WiFi or Cellular connectivity alone can only access IP-data services. If you have added a DataSIM and Cellular plan to a WiFi+Cellular model of iPad, the number associated with the SIM card is only used to identify your account for billing purposes. This number is not used for making calls or sending messages.


However, when paired with an iPhone, the capabilities of iPad broaden to include access to Cellular Voice and Messaging services of the associated iPhone - relayed to the iPad over WiFi using Apple’s Continuity features.


More information about Continuity and the relevant Cellular services can be found here:


Continuity

Use Continuity to connect your Mac, iPhone, iPad, iPod touch and Apple Watch – Apple Support


SMS/MMS Messaging

How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support



If you have an iPhone - and both iPad and iPhone are signed-in to iCloud with the same AppleID - to send SMS/MMS messages (green bubbles) from your iPad you must explicitly enable Text Message Forwarding for your iPad on your iPhone...


On your iPhone:

Settings > Messages >

  • Text Message Forwarding - set to ON - and explicitly enable your iPad from the list of devices.
  • MMS Messaging - set to ON if MMS is required


Also ensure that Messages in iCloud is enabled on both your iPhone and iPad:

Settings > [Your Name / AppleID] > Messages - set to ON



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Not receiving 2FA codes (SMS/Text) on my iPad.

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