In the last few days, I noticed that in the portrait mode of my phone(11pro) , the natural light option does not turn on, and as a result, the photo does not take a portrait. It is like a normal photo. Of course, it sometimes activates and stops working, once in a few days.please help
iPhone 11 Pro
Which system version is running on your iPhone?
My iPhone 11 Pro Max is doing the same, all of a sudden. But only, when I want to take Portrait Mode photos of objects without a human face. Whenever I am getting a warning to move closer or further away, even when the distance is perfect, it will not turn on the Portrait Mode. For every second Portrait mode photo I am trying to take, I am just getting a normal photo. Before the last update I could take portrait mode photos of any object, for example a sculpture, no problem, as long as the distance has not been larger than 2.5 m or too close.
I did a factory reset, but it didn't solve it. I also updated
Which system version is running on your iPhone?
My iPhone 11 Pro Max is doing the same, all of a sudden. But only, when I want to take Portrait Mode photos of objects without a human face. Whenever I am getting a warning to move closer or further away, even when the distance is perfect, it will not turn on the Portrait Mode. For every second Portrait mode photo I am trying to take, I am just getting a normal photo. Before the last update I could take portrait mode photos of any object, for example a sculpture, no problem, as long as the distance has not been larger than 2.5 m or too close.
Did the update help?
The update did not help, the problem is still there
It recognizes the human face but does not recognize the distance. Objects or people take normal photos. The latest version of iOS is 16.6
You may want to send feedback to Apple and report the problem.
Here is a form: Photos for iOS - Feedback - Apple
And for the time being take the Portrait photos in Studio Light mode, so they will be recorded with a depth map. You can change the mode later in Photos.
Natural light does not work for portraits
