iOS 14.2 and iPadOS 14.2

What OS version you can run is 100% dependent on your iPad's model. Do Settings > General > About:

Tapping as shown produces the model NUMBER:

in this example,"A1474."

• The original iPad Air can run not higher iOS / iPadOS version than 12.5.6.
• You need an iPad Air 2 to run up to 15.7
• You need an iPad Air 3 or newer to run the latest iOS version

If you have the original iPad Air, you cannot install the app you are attempting to use.

The tags appended to your iPad suggest that you have an iPad Air. The first generation iPad Air can only be updated to iOS 12.5.7; the iPad Air2 is similarly limited to iPadOS 15.7.8. The iPad Air3 and later models are capable if update to iPadOS 16.6.

Whether or not you are able to update any iPad to a newer version of iOS/iPadOS will be dictated by the iPad model - and the currently installed version of iOS. You can find this information here:

Settings > General > About

Not sure which iPad you have? Identify your iPad model.

Here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:

32-bit devices (obsolete)

iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)

64-bit devices

iPad Air1, iPad mini2 and iPad mini3 - iOS 12.5.7

iPad Air2, iPad mini4 - iPadOS 15.7.8

Newer models are all able to be updated to the current version, iPadOS 16.6

• iPad Pro (all models)
• iPad Air (3rd generation and later)
• iPad (5th generation and later)
• iPad mini (5th generation and later)

If your iPad is capable of update to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support

You can only update an iPad to the most recent version of iOS/iPadOS that is supported by the device. Interim updates are not available.

Be aware that while an iPad may be capable of update, in some circumstances you may need to use a computer to perform the update. To do so, you will need access to either a Window PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support

If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:

How to uninstall iOS beta software - Apple Support

You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.

The 1st generation iPad Air is not compatible with iPadOS 14, so you'll need another device to run the app you're looking for. See iOS 14 and iPadOS are compatible with these devices - Apple Support.