Why does random music play when viewing posts on Instagram with my iPhone?

When I open Instagram, random music keeps playing in the background of other videos AND after I close the Instagram app it keeps playing on my phone.


[Re-Titled by Moderator]

iPhone 13 Pro

Posted on Aug 30, 2023 11:00 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2023 10:40 AM

Hi there tana247,


To confirm, does this only happen when using the Instagram app or have you noticed it happening with other apps as well?


If that is correct, please follow the steps below, as those may help resolve any unexpected issues being encountered:

1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

 Those steps are from this article: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open The name may not reflect what you're encountering, but the steps above are still relevant.


Let us know how those steps go or if you've already tried those steps.


Take care.

4 replies
Question marked as Top-ranking reply

Aug 31, 2023 10:40 AM in response to tana247

Hi there tana247,


To confirm, does this only happen when using the Instagram app or have you noticed it happening with other apps as well?


If that is correct, please follow the steps below, as those may help resolve any unexpected issues being encountered:

1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

 Those steps are from this article: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open The name may not reflect what you're encountering, but the steps above are still relevant.


Let us know how those steps go or if you've already tried those steps.


Take care.

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Why does random music play when viewing posts on Instagram with my iPhone?

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