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iPhone 13 Pro max immediately white screen after iPhone automatic update ios version

1. Many users have the same problem, and it all happens on the iPhone 13 model.

2. The problem occurred after the updated version

3. No physical damage

4. Go to Genius, the employees simply linked to the computer and checked it, saying it was a screen problem

5. The high repair costs deter customers, but if customers channel third-party repairs, they may lose the right to official repairs in the future


Done all the troubleshooting, the issue persists.


Customers should not pay for high repair costs due to quality or batch issues that render the equipment unusable! Call AppleCare and keep us informed that they will investigate and refund fees if Apple releases new policies in the future. But there is no guarantee of results.

How can such contradictory policies make customers pay

Posted on Aug 30, 2023 8:02 PM

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Question marked as Best reply

Posted on Aug 30, 2023 11:12 PM

Whether it is Black Screen Death, White Screen Death, or Yellow Screen Death the process of reviving it remains more or less the same...


Experiencing random black/white/yellow screens and loading issues on your iPhone can be frustrating, but there are several troubleshooting steps you can try to resolve the problem. Here are some common solutions you can attempt:


  1. Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...
  2. If not resolved; please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly
  3. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  4. Make sure you have the latest updates installed. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)
  5. You still see a black screen after charging, force restarting, following the steps in this article.
    1. You see a black screen, but you can hear alerts, sounds, and vibrations.
    2. The screen remains black, but the device chirps when you unmute it and connect it to power.
    3. Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
    4. You can't force your device to restart because a button is broken or stuck.
    5. Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.
    6. Contact Apple Support to set up service if you have any of the above issues:
  6. Please follow the steps in the following Apple Video for support with this issue:



If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.



19 replies

iPhone 13 Pro max immediately white screen after iPhone automatic update ios version

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