I bought an Apple Watch at Walmart (online) and it stopped working. What should I do?

Apple Watch Series 7 GPS + Cellular, 41mm

Ordered Feb 08, 2023

The watch cannot be turned on although it's fully charged.

It has never fallen, sink etc. From day one watch has been in a protective case.

Apple Watch Series 7

Posted on Aug 31, 2023 3:18 AM

Reply
1 reply

Aug 31, 2023 1:50 PM in response to parulo

If the Apple Watch has stopped responding,I suggest performing a forced restart. Steps needed are found in the Apple Support article: Restart your Apple Watch - Apple Support 


i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo. 


If you've completed that troubleshooting and the issue is still not resolved, Contact Support. 


Click here > Contact - Official Apple Support  


or phone numbers  


Click here > https://support.apple.com/en-us/HT201232 


 


I bought an Apple Watch at Walmart (online) and it stopped working. What should I do?

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