Hi, i forgot my recovery key I.d or password which is contained on 28 numbers. How can I recover this?

Hi, i forgot my recovery key I.d or password which is contained on 28 numbers. How can I recover this?

iPhone 13 Pro, iOS 16

Posted on Aug 31, 2023 10:46 AM

Reply
1 reply

Sep 1, 2023 9:29 AM in response to Pakki123

Hi Pakki123,


We understand you're experiencing issues with a forgotten recovery key, and we'd like to share some resources that can help.


Get started here: How to generate a recovery key - Apple Support


This page may also help: Two-step verification for Apple ID - Apple Support


Specifically, check out the section below:


"What if I lose my Recovery Key?

You can sign in to your Apple ID account page and create a new Recovery Key using your Apple ID password and one of your trusted devices.


  1. Go to your Apple ID account page.
  2. Sign in with your password and trusted device.
  3. In the Security section, click Edit > Replace Lost Key.


Keep your new Recovery Key in a safe place. Your old Recovery Key won't work anymore and you can't use it to reset your password or access your account. If you don't see Recovery Key in the Security section, then you are not using two-step verification. "


Please let us know the outcome after giving the above steps a try.


Thanks for using the Apple Support Communities.


Cheers!


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Hi, i forgot my recovery key I.d or password which is contained on 28 numbers. How can I recover this?

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