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Apps on iPhone & iPad

Why don't the apps I use on iPhone have the same data (projects, photos, food orders, etc) on iPad? I am signed in to my account on both devices. Example: I started a food order on the Panera app on my iPad but when I open the Panera app on my iPhone the order isn't there. I'm signed in to the same Panera account on both devices. Thanks for any suggestions. (BTW the iPhone is a new 14 and both devices are current on iOS)

iPhone 14 Pro

Posted on Aug 31, 2023 11:07 AM

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6 replies

Aug 31, 2023 11:47 AM in response to JennPur

JennPur wrote:

Why don't the apps I use on iPhone have the same data (projects, photos, food orders, etc) on iPad? I am signed in to my account on both devices. Example: I started a food order on the Panera app on my iPad but when I open the Panera app on my iPhone the order isn't there. I'm signed in to the same Panera account on both devices. Thanks for any suggestions. (BTW the iPhone is a new 14 and both devices are current on iOS)

Panera isn't an Apple app, perhaps their support can explain to you why this happens.

Question marked as Helpful

Aug 31, 2023 6:24 PM in response to JennPur

JennPur wrote:

That was one example, it happens with many apps all of which are downloaded from Apple App Store making them an Apple app.


Downloading. a third-party app from the Apple App Store does not make it an Apple app, i.e., one that's written and supported by Apple. If you go to a Giant Eagle supermarket, and buy a can of Campbell's soup, do you say that purchasing the soup there means that it is Giant Eagle house brand soup?


For the same data (projects, photos, food orders, etc) to automatically synchronize between iPhone and iPad, there would need to be some sort of synchronization through iCloud or through a third-party cloud. I could be wrong, but I don't believe that iPhone and iPad apps are prohibited from storing data locally on a single device.


If your Panera orders-in-progress are not synchronizing between your iPhone and iPad, it could be that Panera didn't design their app to synchronize that information through the cloud. What does their support have to say about it?


Apps on iPhone & iPad

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