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Changing phone

Am upgrading from 12 to 14, trying to do swap data between the phones, but doesn't seem to be working, should I have my original SIM in the new phone before starting the swap? Sorry if this has been asked, did search FAQs but couldn't see anything. Many thanks

Titan,

Posted on Aug 31, 2023 12:28 PM

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1 reply

Aug 31, 2023 1:18 PM in response to boropol

boropol wrote:

Am upgrading from 12 to 14, trying to do swap data between the phones, but doesn't seem to be working, should I have my original SIM in the new phone before starting the swap? Sorry if this has been asked, did search FAQs but couldn't see anything. Many thanks

which of the 3 methods are you trying to use Transfer data from your previous iOS or iPadOS device to your new iPhone or iPad - Apple Support

and what exactly isn't working?

Changing phone

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