Get insights from experienced community members

Community members who reach Level 5 in the community can create User Tips to share knowledge about Apple products. Check out this User Tip created by Jack-19: Use an external SSD as your startup disk with your iMac or Mac mini

Related Article: Use zsh as the default shell on your Mac

2016 iMac Running Very Sluggishly

My iMac running Monterey 12.6.8 and purchased early 2016 is running very sluggish. I'm only using 25% of its storage capacity 1 T. I've cleaned up much of the large capacity items and it's still very slow. I'm using a LAN connection rather than my wifi. My Macbook Air is bought in 2020 is running much faster on the same network. Any suggestions other than buy a new iMac? TIA for any input...

Posted on Aug 31, 2023 2:09 PM

Reply
2 replies

Aug 31, 2023 2:22 PM in response to rmiscia

Hi there -


If you think your Mac might have an issue, you can use this procedure to help gather information on your Mac which will help us troubleshoot your Mac’s problem.


To start, let us know what model your Mac is and what version of macOS you’re using. The simplest way to find out is About This Mac, available by choosing About This Mac from the Apple menu  in the upper-left corner of your screen. 


Next, share a screenshot of your Mac’s storage information. In the Finder, choose Go > Utilities, then double-click the Disk Utility icon. (Disk Utility is located in the /Applications/Utilities folder.) Alternatively, click Launchpad in the Dock, type Disk Utility in the search field, then click the Disk Utility icon. Once Disk Utility is open, take a screenshot of the information it automatically opens to, which will be your startup disk. Next, select View Show All Devices in Disk Utility and select the non-indented disk entry—it’s at the top of the hierarchy. Then, take a screenshot of the newly selected entry. Upload all screenshots here. 


Next, use Apple Diagnostics to test your Mac to help determine if there might be a hardware component at fault. When testing is complete, Apple Diagnostics shows the results, including one or more reference codes.

Learn about Apple Diagnostics reference codes

Let us know which reference codes you receive.


Finally, let us know what antivirus, VPN, or cleaning software you have installed. 


-Jack

Aug 31, 2023 2:23 PM in response to rmiscia

Download and run Etrecheck. Be sure to give it Full Disk access before running.



Copy and paste the results into your reply. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.


Copy the report


and use the Additional Text button to paste the report in your reply.



Then we can evaluate the report to see if we can determine the cause of the problem.


2016 iMac Running Very Sluggishly

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.