MacBook pro 14 m1 2021 speaker crackling

I purchased MacBook Pro 14 m1 thinking about reputation of apple. With in 6 months the speaker crackling sound came up and it’s so much disappointing. I visited Apple Store and got the speaker replaced without any cost and they suggested me to buy the extended warranty which I didn’t because of the trust I have that apple won’t disappoint for at least 5 years. But the speaker crackling sound again came up after another 6 months of repair. Is it intentional? Or is it the bad quality and flaw full hardware of MacBook. In forum I can see a lot of discussions and complaints regarding the same which apple doesn’t care. I have the Ventura os 13.0 which is latest till 2023. I can’t replace the speaker again and again and that to they will charge for it. It’s really disappointing and I lost the trust on apple. @apple

MacBook Pro 14″, macOS 13.5

Posted on Aug 31, 2023 3:36 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 1, 2023 4:24 AM

asutosh208 wrote:

I purchased MacBook Pro 14 m1 thinking about reputation of apple. With in 6 months the speaker crackling sound came up and it’s so much disappointing. I visited Apple Store and got the speaker replaced without any cost and they suggested me to buy the extended warranty which I didn’t because of the trust I have that apple won’t disappoint for at least 5 years. But the speaker crackling sound again came up after another 6 months of repair. Is it intentional? Or is it the bad quality and flaw full hardware of MacBook. In forum I can see a lot of discussions and complaints regarding the same which apple doesn’t care. I have the Ventura os 13.0 which is latest till 2023. I can’t replace the speaker again and again and that to they will charge for it. It’s really disappointing and I lost the trust on apple. @apple


Don't lose faith in Apple! Go back again and ask if they can replace the computer (rather than just the speakers) under the Consumer Law. See here for the UK guidance:


Legal - Apple Products and Consumer Laws in the United Kingdom - Apple


This covers you for six years rather than just one.





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4 replies
Question marked as Top-ranking reply

Sep 1, 2023 4:24 AM in response to asutosh208

asutosh208 wrote:

I purchased MacBook Pro 14 m1 thinking about reputation of apple. With in 6 months the speaker crackling sound came up and it’s so much disappointing. I visited Apple Store and got the speaker replaced without any cost and they suggested me to buy the extended warranty which I didn’t because of the trust I have that apple won’t disappoint for at least 5 years. But the speaker crackling sound again came up after another 6 months of repair. Is it intentional? Or is it the bad quality and flaw full hardware of MacBook. In forum I can see a lot of discussions and complaints regarding the same which apple doesn’t care. I have the Ventura os 13.0 which is latest till 2023. I can’t replace the speaker again and again and that to they will charge for it. It’s really disappointing and I lost the trust on apple. @apple


Don't lose faith in Apple! Go back again and ask if they can replace the computer (rather than just the speakers) under the Consumer Law. See here for the UK guidance:


Legal - Apple Products and Consumer Laws in the United Kingdom - Apple


This covers you for six years rather than just one.





Sep 1, 2023 4:38 AM in response to asutosh208

User wrote " I have the Ventura os 13.0 which is latest till 2023."


If not already done - update the computer to the current version 13.5.1


If noting else, keeping the operating system up to date may bring Bug and Security Updates ' Fixes to the computer which may or may not be related to this issue


Keep your Mac up to date - Apple Support (CA)


Apple security releases - Apple Support (CA)


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MacBook pro 14 m1 2021 speaker crackling

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