My family has an old iPhone 6 Plus which was not in use for a while. I updated the iOS to V12.5.7 (which I believe is the highest version it can support), and then I tried to set up a new Apple ID on it. I got the verification text & emails, but after entering the correct codes it said the new account cannot be verified. Not sure what was wrong.
Hi nx404,
We appreciate you reaching out to us.
We’d like to gather additional details that may help us be in a better position to assist you.
If you answer yes to both questions, we recommend that you try to create a new Apple ID on our Apple ID page to further isolate the issue.
The article below may also provide some insights.
If you see a Could Not Create Apple ID or Could Not Set Up iCloud message - Apple Support
If you need further assistance, please reach out to us using the support link below so we can take a closer look into the issue.
Take care!
New Apple ID cannot be verified
