1 Reply Latest reply: Aug 20, 2010 11:54 AM by Allan Sampson
Kartik Level 1 Level 1
All iphone functions are working fine but the backlight doesnt come on ! i tried going into settings for brightness/ backlight ... but doesnt work. also hard reset several times but no change.
what could be the reason? Pls help -- is it possible that the led lights are not working anymore or is it just a software issue??

Iphone 3GS, Windows XP
  • Allan Sampson Level 10 Level 10
    If the backlight doesn't come on, how were you able to go to Settings > Brightness without your iPhone's screen being on?

    If no change after restoring your iPhone with iTunes - especially after restoring as a new iPhone or not from your iPhone's backup, this will mean it is a hardware problem - whatever the problem is which I'm not sure about.