Cannot log in my apple ID and I cannot download apps on my IPad. And when Its asking the password it shows the old apple ID but when I open it in the browser my IPad shown as one of my device from my current apple id
iPad Air 2, iPadOS 15
Hi jasibelle64,
It sounds like you're being prompted for an old Apple ID and we can help.
The most common reason that this happens is that you have an app or some content installed on your iPhone that is associated with the old Apple ID.
What you'll need to do is find the apps or content that is asking for your old Apple ID when you try to update it, and delete that app:
Delete apps on your iPhone, iPad, and iPod touch
After you have those deleted, you can reinstall the app from the account you would like to use and you shouldn't be asked for the old Apple ID anymore.
Thanks for using the Apple Support Communities.
Hi jasibelle64,
It sounds like you're being prompted for an old Apple ID and we can help.
The most common reason that this happens is that you have an app or some content installed on your iPhone that is associated with the old Apple ID.
What you'll need to do is find the apps or content that is asking for your old Apple ID when you try to update it, and delete that app:
Delete apps on your iPhone, iPad, and iPod touch
After you have those deleted, you can reinstall the app from the account you would like to use and you shouldn't be asked for the old Apple ID anymore.
Thanks for using the Apple Support Communities.
Cannot log in Apple ID on my Ipad
