my iphone 11 is locked on my medical info screen, how do i get it off of that screen? Also, I can’t get it off of the zoom function, how do I do that? Need get rid of medical first, thank you

Question

Level 1

4 points

my iphone 11 is locked on my medical info screen, how do i get it off of that screen? Also, I can’t get it off of the zoom function, how do I do that? Need get rid of medical first, thank you

I accidentally hit the zoom button in the settings and now I can’t get it off, while trying to get it off I managed to lock my screen on the medical info screen. Please help me get this rest.

iPhone 11

Posted on Sep 1, 2023 5:24 PM

Reply

Answer 1

Best reply

StanleyG.

Level 4

2,935 points

Sep 1, 2023 5:26 PM in response to Sunshinetwin

Sounds like your iPhone froze? A hard restart may help Force restart iPhone - Apple Support

Reply

Answer 2

Axel Foley

Level 10

148,812 points

Sep 1, 2023 5:27 PM in response to Sunshinetwin

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

Reply