itunes says I have to delete itunes off other computers before I can install on new computer.....problem is my other 2 computers do not turn on.....how can I install itunes without deleteting from the other non working computers

new computer and I'm trying to download itunes......my last 2 computers are broken and I received message I have to delete itunes off the other 2 laptops first......that is impossible......how can I do it

iPhone 12, iOS 16

Posted on Sep 1, 2023 4:25 PM

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Question marked as Best reply

Posted on Sep 1, 2023 4:42 PM

Use the "Deauthorize All" option. See the following from Authorize or deauthorize your computer for iTunes Store purchases - Apple Support


If you need to deauthorize a computer that you don't have access to

To deauthorize a computer that you don't have access to, you have to deauthorize all of your computers. Then authorize each computer that you have again. You can deauthorize all computers only once a year.

  1. Open iTunes.
  2. Choose Account > View My Account.
  3. Sign in with your Apple ID and password. Forgot your Apple ID?
  4. At the top of your Account Information page, go to the Apple ID Summary section.
  5. Next to Computer Authorizations, click Deauthorize All.
  6. Authorize each computer that you use again.



2 replies
Question marked as Best reply

Sep 1, 2023 4:42 PM in response to diggersville

Use the "Deauthorize All" option. See the following from Authorize or deauthorize your computer for iTunes Store purchases - Apple Support


If you need to deauthorize a computer that you don't have access to

To deauthorize a computer that you don't have access to, you have to deauthorize all of your computers. Then authorize each computer that you have again. You can deauthorize all computers only once a year.

  1. Open iTunes.
  2. Choose Account > View My Account.
  3. Sign in with your Apple ID and password. Forgot your Apple ID?
  4. At the top of your Account Information page, go to the Apple ID Summary section.
  5. Next to Computer Authorizations, click Deauthorize All.
  6. Authorize each computer that you use again.



Sep 1, 2023 5:01 PM in response to diggersville

diggersville Said:

"itunes says I have to delete itunes off other computers before I can install on new computer.....problem is my other 2 computers do not turn on.....how can I install itunes without deleteting from the other non working computers"

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See fi you can get these to power on...


Troubleshooting MacBook Air Power:

A. Black Mac Screen:

Go Here: If your Mac doesn't Turn On or Start Up - Apple Support

Using External Devices: Try Resetting the SMC and NVRAM, but this time, using an external keyboard. Connect an external monitor and see if you get an output.


B. Mac Power Issues:

Try a New Charger:

If it is currently charging from a charger, then use a new charger:

A Few Links to Refer to Power:





itunes says I have to delete itunes off other computers before I can install on new computer.....problem is my other 2 computers do not turn on.....how can I install itunes without deleteting from the other non working computers

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