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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
The selfie camera of my phone has been turning purple for several months and it gets darker in the dark, and at first there was a vertical line on the screen, which after a while turned into two lines, of course, after some time the camera fixed itself automatically, but still It turned purple, what is the cause of this problem and how can I fix it?
iPhone 12, iOS 16
dorsa293 Said:
"lines and purple color on my selfie camera: The selfie camera of my phone has been turning purple for several months and it gets darker in the dark, and at first there was a vertical line on the screen, which after a while turned into two lines, of course, after some time the camera fixed itself automatically, but still It turned purple,"
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Take a Screenshot:
What happens when you take a screenshot? Do you still see this error? If not, then it is a hardware issue. If so, then it is a software issue. So, try taking. screenshot: Take a Screenshot on your iPhone - Apple Support
dorsa293 Said:
"lines and purple color on my selfie camera: The selfie camera of my phone has been turning purple for several months and it gets darker in the dark, and at first there was a vertical line on the screen, which after a while turned into two lines, of course, after some time the camera fixed itself automatically, but still It turned purple,"
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Take a Screenshot:
What happens when you take a screenshot? Do you still see this error? If not, then it is a hardware issue. If so, then it is a software issue. So, try taking. screenshot: Take a Screenshot on your iPhone - Apple Support
It is the other way around. If the line shows up in the screenshot then it is a hardware issue because a bad logic board will relay the issue to the screen and the screenshot. Of Course, if the line does not show up in the screenshot, then it is a software issue.
Axel F.
Axel Foley Said:
"It is the other way around. If the line shows up in the screenshot then it is a hardware issue because a bad logic board will relay the issue to the screen and the screenshot. Of Course, if the line does not show up in the screenshot, then it is a software issue. Axel F."
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Good catch. 😊
Hello!
If restarting the phone doesn’t work try and contact Apple Support
any update? Did you get replacement?
Hi there! Any update on the camera? Is it fixed yet?
lines and purple color on my selfie camera
