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Yayden441 Author

Level 1

4 points

Why is my Face ID not working? my phone had a problem that water entered the camera but it is in use again but the face id is not working.

What should be done in that case that the face id is not working?

Posted on Sep 1, 2023 10:01 PM

Top-ranking reply

Kurtosis12

Level 10

82,568 points

Posted on Sep 1, 2023 10:13 PM

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)

Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple

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Why is my Face ID not working? my phone had a problem that water entered the camera but it is in use again but the face id is not working.

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