Apple music subscription cancelled but not by me?

Why was Apple music subscription cancelled. How do I continue subscribing?

Posted on Sep 2, 2023 3:12 AM

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Question marked as Top-ranking reply

Posted on Sep 2, 2023 7:14 PM

Hi Bazdrumma

welcome to the Apple (user-to-user) Community!


Re: Why was Apple music subscription cancelled.

Eg: As Apple users, we can only guess. Have you checked the expiry date on your payment method ?

______________________________

Re: How do I continue subscribing?

Eg: If needed, and you update an expired payment method, the subscription will likely continue on.

See: If you need to change or update your Apple ID payment method - Apple Support

Else:

Billing and Subscriptions Support could likely check the reason out for you, and help you continue subscribing :

Their website (link below) has info. / support / contact (online chat / phone / email etc):

Subscriptions and Billing - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Sep 2, 2023 7:14 PM in response to Bazdrumma

Hi Bazdrumma

welcome to the Apple (user-to-user) Community!


Re: Why was Apple music subscription cancelled.

Eg: As Apple users, we can only guess. Have you checked the expiry date on your payment method ?

______________________________

Re: How do I continue subscribing?

Eg: If needed, and you update an expired payment method, the subscription will likely continue on.

See: If you need to change or update your Apple ID payment method - Apple Support

Else:

Billing and Subscriptions Support could likely check the reason out for you, and help you continue subscribing :

Their website (link below) has info. / support / contact (online chat / phone / email etc):

Subscriptions and Billing - Official Apple Support


All the best :-)

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Apple music subscription cancelled but not by me?

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