No notification to reauthenticate due to MFA, email stops flowing in.

I just implemented MFA corporate wide, and the authentication period is 5 days before users have to re-authenticate. All of my iPhone users do not get a notification or prompt to re-authenticate and their mail just stops coming through, almost all of the C-Suite have iPhones and this is becoming a huge issue. They all use the native mail app and it's the latest version.

iPhone SE, iOS 16

Posted on Sep 2, 2023 4:27 AM

Reply

Similar questions

1 reply

Sep 2, 2023 6:07 AM in response to ETesone21

If you're experiencing issues with email flow stopping on your iPhone SE and suspect it may be related to Multi-Factor Authentication (MFA), here are some steps you can take to troubleshoot the issue:


Remove your email account and set it up again

Make sure that all of your emails are there or make sure that your email is saved somewhere other than your device. On your device, go to Settings > Mail, then tap Accounts. Tap the email account that you want to remove. Tap Delete Account.


If you can't receive email on your iPhone, iPad, or iPod touch ...



If you can't send an email on your iPhone, iPad or iPod touch

  1. When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. ... 
  2. Make sure your device is connected to the Internet.
  3. Check with your email service provider to find out if there's a service outage.

More items...


If you can't send an email on your iPhone, iPad or iPod touch ...



Which email account are you referring to? Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other (Refer to the pic )below




  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you



You may have enabled two step verification on Google --> Sign in with App Passwords - Google Account Help

You may have enabled Authenticator for Yahoo --> Generate and manage third-party app passwords | Yahoo Help

You may have enbled 2-step verification for Outlook --> Manage app passwords for two-step verification

You may have activate 2-step verification for Aol --> Create and manage third-party app passwords - AOL Help


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

No notification to reauthenticate due to MFA, email stops flowing in.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.