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safari not working on ipad air 2

Safari not loading websites for ipad air 2.


Posted on Sep 2, 2023 7:56 AM

Reply
2 replies

Sep 3, 2023 8:28 AM in response to Mack4365

Hi Mack4365,


Thanks for contacting Apple Support Communities!


We understand that you're unable to access any websites on your iPad.


How is your iPad connected to the internet? Do you experience the same behavior if you connect your iPad to an alternate network?


If so, you can clear Safari History, restart your iPad then test Safari again as outlined here: Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support

"Delete history, cache, and cookies

  • To clear your history and cookies, go to Settings > Safari, and tap Clear History and Website Data. Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information.
  • iPhone Safari Settings showing Clear history and website data.
  • To clear your cookies and keep your history, go to Settings > Safari > Advanced > Website Data, then tap Remove All Website Data.
  • To visit sites without leaving a history, turn Private Browsing on.

When there's no history or website data to clear, the setting turns gray. The setting might also be gray if you have web content restrictions set up under Content & Privacy Restrictions in Screen Time."


We hope this helps.


Cheers!

safari not working on ipad air 2

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