Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I sold my Apple Watch and i disconnected it but the buyer is saying that the watch is still on my Apple ID what do I need to do to remove it

I sold my Apple Watch and thought I disconnected it from my Apple ID but the buyer is saying that it’s still connected. What do I do or what am I doing wrong? How do I remove it?

Apple Watch SE

Posted on Sep 2, 2023 8:51 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 2, 2023 8:59 AM

From this link, this is what apple recommends --> What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support


If you already gave away your Apple Watch, you can erase and turn off Activation Lock from iCloud.com. Here's how:

  1. On a computer, go to Find My iPhone on iCloud.com and sign in with your Apple ID. 
  2. Select All Devices, then click your Apple Watch.
  3. Click Erase Apple Watch. Select Next until the device is erased.
  4. Click the X button  next to your Apple Watch. 



2 replies
Question marked as Top-ranking reply

Sep 2, 2023 8:59 AM in response to mellie112

From this link, this is what apple recommends --> What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support


If you already gave away your Apple Watch, you can erase and turn off Activation Lock from iCloud.com. Here's how:

  1. On a computer, go to Find My iPhone on iCloud.com and sign in with your Apple ID. 
  2. Select All Devices, then click your Apple Watch.
  3. Click Erase Apple Watch. Select Next until the device is erased.
  4. Click the X button  next to your Apple Watch. 



I sold my Apple Watch and i disconnected it but the buyer is saying that the watch is still on my Apple ID what do I need to do to remove it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.