My Apple Store order was cancelled but no refund has been received

kwasi290 wrote:

Apple Store canceled my order but didn’t refund my money

Typically you are not charged until an order is shipped. The status of your order and contact info are located at:

Viewing & Changing Orders - Shopping Help - Apple

The message clearly states you have not been billed so why would you expect a refund? Contact Apple. We are users like you. We do not have access to your account or purchases.