2017 IMac how to update, I’m stuck

Our iMAC 2017 is giving a msg: “Your computer started up in Recovery because a failure occurred during installation An error occurred migrating user data during an install.

Reinstall macOS to resolve the issue.”


iMac (2017 – 2020)

Posted on Sep 2, 2023 11:04 AM

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Question marked as Top-ranking reply

Posted on Sep 2, 2023 11:07 AM

Ah, the good ol' "your computer messed up, please try again" message—always a crowd-pleaser, isn't it? Looks like your iMac is having a little existential crisis and is screaming for help in the only way it knows how: cryptic error messages.


So, here's the gist: This lovely error suggests that the macOS installation got interrupted or hit a snag and now the computer is like, "Uhm, excuse me, could you kindly reinstall the OS so I can stop being a glorified paperweight?" It can happen because of a power glitch, incompatible software, or maybe the computer just felt like spicing up your day. Who knows?


So, how to make your computer snap out of it:


1. **Reinstall macOS**: Power on your Mac while holding down `Command + R` to enter Recovery Mode. Once there, use Disk Utility to run a quick check on your hard drive. After Disk Utility says everything's hunky-dory, head over to the "Reinstall macOS" option. Follow the steps and let the magic happen.


2. **Back Up Your Data**: Because Murphy's Law is real and losing all your data would be the sarcastic cherry on top, make sure you've got everything backed up, either on an external drive or somewhere in the cloud.


3. **Check for Updates**: Even after reinstalling, make sure to check for any software updates. We wouldn't want to go through this emotional rollercoaster again, would we?


4. **Call Apple Support**: If reinstalling macOS makes your Mac even more confused, or it just flat out refuses to cooperate, maybe it's time for professional help.


Good luck!

1 reply
Question marked as Top-ranking reply

Sep 2, 2023 11:07 AM in response to irenebeehappy

Ah, the good ol' "your computer messed up, please try again" message—always a crowd-pleaser, isn't it? Looks like your iMac is having a little existential crisis and is screaming for help in the only way it knows how: cryptic error messages.


So, here's the gist: This lovely error suggests that the macOS installation got interrupted or hit a snag and now the computer is like, "Uhm, excuse me, could you kindly reinstall the OS so I can stop being a glorified paperweight?" It can happen because of a power glitch, incompatible software, or maybe the computer just felt like spicing up your day. Who knows?


So, how to make your computer snap out of it:


1. **Reinstall macOS**: Power on your Mac while holding down `Command + R` to enter Recovery Mode. Once there, use Disk Utility to run a quick check on your hard drive. After Disk Utility says everything's hunky-dory, head over to the "Reinstall macOS" option. Follow the steps and let the magic happen.


2. **Back Up Your Data**: Because Murphy's Law is real and losing all your data would be the sarcastic cherry on top, make sure you've got everything backed up, either on an external drive or somewhere in the cloud.


3. **Check for Updates**: Even after reinstalling, make sure to check for any software updates. We wouldn't want to go through this emotional rollercoaster again, would we?


4. **Call Apple Support**: If reinstalling macOS makes your Mac even more confused, or it just flat out refuses to cooperate, maybe it's time for professional help.


Good luck!

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2017 IMac how to update, I’m stuck

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