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My Apple gift card ripped when I opened it and now I don’t know what to do how can I fix it?

i have tried to guess but I always get it wrong

iPhone SE, iOS 16

Posted on Sep 2, 2023 12:00 PM

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Question marked as Top-ranking reply

Posted on Sep 3, 2023 12:10 AM

Hi Hutley3543,


Re: My Apple gift card ripped when I opened it and now I don’t know what to do how can I fix it?


Wondering if Apple support's online article can help you:

(NB: This info. is for App Store and iTunes cards ... not for Apple Store Gift Cards)

_________

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

Eg: says:

"Code is unreadable

If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support."


"You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. "


NB: There are illustrations in the above article showing how to recognize which number is the serial number


All the best :-)

2 replies
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Question marked as Top-ranking reply

Sep 3, 2023 12:10 AM in response to Hutley3543

Hi Hutley3543,


Re: My Apple gift card ripped when I opened it and now I don’t know what to do how can I fix it?


Wondering if Apple support's online article can help you:

(NB: This info. is for App Store and iTunes cards ... not for Apple Store Gift Cards)

_________

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

Eg: says:

"Code is unreadable

If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support."


"You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. "


NB: There are illustrations in the above article showing how to recognize which number is the serial number


All the best :-)

Reply

My Apple gift card ripped when I opened it and now I don’t know what to do how can I fix it?

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