You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Trying to install Goodnotes and Zoom apps on my NEW iPad 9th gen.

So far I have:

Touched on the App tile

A pop-up window appears with a rectangle that says Install

I tap that tile

A window appears mostly blank but with words at the top: Copy and Paste

Pinch and spread with three fingers to copy and paste a selection

then three dots beneath that message


This screen has a box above the writing with three large dots


That's it, nothing after that

iPad, iPadOS 16

Posted on Sep 2, 2023 4:05 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 3, 2023 3:02 AM

Never mind. I figured it out.


Just purchased my iPad yesterday (same day as question). I did a manual update and then suddenly I was able to use the Apple Store successfully and began installing needed apps.


Thanks anyway.

1 reply

Trying to install Goodnotes and Zoom apps on my NEW iPad 9th gen.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.