MacBook Pro 13 won’t turn on after I shut it down

lukerduker15 Said:

"MacBook Pro 13 won’t turn on after I shut it down: MacBook Pro 13 won’t turn on after I shut it down. I tried everything"

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Troubleshooting MacBook Pro Power:

As for replacing that battery, that may not be necessary. Try troubleshooting it.

A. Black Mac Screen:

Go Here: If your Mac doesn't Turn On or Start Up - Apple Support

Applies to Intel-Based Macs: Try Resetting the SMC and NVRAM, but this time, using an external keyboard. Connect an external monitor and see if you get an output.

B. Mac Power Issues:

Try a New Charger:

If it is currently charging from a charger, then use a new charger:

• Power & Cables - Mac Accessories - Apple - Select "Mac Compatibility" on the left
• Find the right power adapter and cable for your Mac notebook - Apple Support

C. A Few Links to Refer to Power:

• How to Turn your Mac On or Off - Apple Support

• About Mac Notebook Batteries - Apple Support

• Charge the MacBook Pro Battery - Apple Support

• If your Mac Battery won't Charge - Apple Support

Among everything you tried, read If your Mac doesn't turn on - Apple Support. All seven steps.

... so what was Apple's response when you contacted them?

FYI this site is not Apple Support. Step 7 has the correct link.