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I have lost my recovery key for my Apple ID

Hello, I lost my 28 character recovery key and I am not able to change my key on my apple ID account.


PLEASE HELP


[Re-Titled by Moderator]

MacBook Pro 15″, macOS 11.7

Posted on Sep 2, 2023 8:03 PM

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Question marked as Top-ranking reply

Posted on Sep 2, 2023 8:45 PM

See How to generate a recovery key - Apple Support


if you cannot generate a new key, you’ll need to find your current one.


Using a recovery key is more secure, but it means that you’re responsible for maintaining access to your trusted devices and your recovery key. If you lose both of these items, you could be locked out of your account permanently. With that in mind, it's important to keep your recovery key in a safe place. You might want to give a copy of your recovery key to a family member, or keep copies in more than one place. That way you always have your recovery key when you need it.


4 replies
Question marked as Top-ranking reply

Sep 2, 2023 8:45 PM in response to tuterai

See How to generate a recovery key - Apple Support


if you cannot generate a new key, you’ll need to find your current one.


Using a recovery key is more secure, but it means that you’re responsible for maintaining access to your trusted devices and your recovery key. If you lose both of these items, you could be locked out of your account permanently. With that in mind, it's important to keep your recovery key in a safe place. You might want to give a copy of your recovery key to a family member, or keep copies in more than one place. That way you always have your recovery key when you need it.


Sep 2, 2023 8:24 PM in response to tuterai

tutorial Said:

"28 character key: Hello, I lost my 28 character recovery key and I am not able to change my key on my apple ID account. PLEASE HELP"

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Troubleshooting Forgotten Recovery Key:



Contact Apple Support, if you've forgotten your Recovery Key. See what they can do for you.

Apple Contact Us Info:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • NOTE: Due to the Coronavirus Pandemic, calls are taking a bit linger to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with yo


Learn form This:

Take this as a learning experience, knowing to always keeps. handwritten, hardcopy of all of your passwords. That way, you can have something to refer to, if you for get them.

Aug 4, 2024 8:28 AM in response to Larrycoolest-99

The information below is based on Apple's support article: Set up a recovery key for your Apple ID - Apple Support with quoted excerpts. Each section outlines the different situations and the strategies that may relate to use of a recovery key. If you are not familiar with trusted devices and numbers, see this support article —> Two-factor authentication for Apple ID - Apple Support


- If you still have access to your Apple ID and password but have lost your recovery key:

"You can generate a new recovery key from Settings or System Preferences on a trusted device." Refer to the steps in Set up a recovery key for your Apple ID - Apple Support about how to do this on different types of equipment (Apple equipment only).


- If you have forgotten your Apple ID password, have lost your recovery key, but still have access to a trusted device.

"you can try to regain access using your trusted device protected by a passcode." The process is outlined in this support article: If you forgot your Apple ID password - Apple Support This does not involve using a recovery key.


- If you have a forgotten password and you do not have access to a trusted device:

"you can use your recovery key, a trusted phone number, and an Apple device to reset your password."


- If you have lost your recovery key and have lost access to both your account and trusted items:

A recovery key is designed as an alternative to Account Recovery ( How to use account recovery when you can’t reset your Apple ID password - Apple Support ) which is where Apple helps you regain access to your account. However, "when you generate a recovery key, you can't use account recovery." You can try to contact Apple (see: Contact Apple for support and service - Apple Support ), but to me the previous statement implies that setting up a recovery key excludes Apple from being able to do anything. Apple says: "Using a recovery key is more secure, but it means that you’re responsible for maintaining access to your trusted devices and your recovery key. If you lose both of these items, you could be locked out of your account permanently."





I have lost my recovery key for my Apple ID

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