Factory resetting a 2015 MacBook Pro.

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Level 1

4 points

Factory resetting a 2015 MacBook Pro.

I am the owner of a early 2015 MacBook Pro, 128gb SSD model. I recently bough a new laptop and I therefore wanted to factory reset the MacBook, so it could be resold or given away to family members.

I tried following the guide here: What to do before you sell, give away, trade in, or recycle your Mac - Apple Support, but I might have deleted/erased the wrong component in Disk Utility.

If I start the MacBook in Disk Utility (cmd+R), I see the folowing properties:

Internal:

APPLE SSD SM0128G Media

Disk Images:

Apple disk image Media

-> OS X Base System

What is the next step for me, to get the MacBook ready for resale? If I click "Reinstall OS X" from the main menu, no disk is found. Hope for some answers.

Best regards, Rasmus.

MacBook Pro 13″, macOS 12.6

Posted on Sep 3, 2023 6:05 AM

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Answer 1

Top-ranking reply

rasmus285 Author

Level 1

4 points

Sep 3, 2023 6:45 AM in response to ku4hx

Hi there. I already explored the recovery panel. The problem is, that no disk is shown whenever i press reinstall OS.

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Answer 2

ku4hx

Level 7

23,586 points

Sep 3, 2023 6:42 AM in response to rasmus285

Command + R will bring you to the recovery panel where you choose to reinstall the OS. You missed the window of opportunity most likely

You have to be quick. Immediately after pressing the start button, press and hold Command + R until you see the screen change. Then release the keys.

You may need to do this multiple times until you get he timing right. Like I said, you gotta be quick.

Your 2015 can use the latest Monterey OS, but not Ventura or later.

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Answer 3

rasmus285 Author

Level 1

4 points

Sep 3, 2023 7:46 AM in response to rasmus285

I think I maybe solved it? I went into Disk Utility again, and pressed "erase" again on the "APPLE SSD SM0128G Media". Afterwards I could find the disk when trying to reinstall the OS.

Quick follow up question: How come I can only choose the "El Capitan" OS and not a newer one?

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Answer 4

kaz-k

Level 9

50,178 points

Sep 3, 2023 6:55 AM in response to rasmus285

Hi,

Resetting NVRAM could solve your issue.

Reset NVRAM on your Mac - Apple Support

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Factory resetting a 2015 MacBook Pro.

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