Purchase and subscription issues
i Was unable to purchase or subscribe for any app on my Apple ID, I need a solution to it, I was referred to Apple support
iPhone XR, iOS 16
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See -> If you can’t download or update apps on your iPhone or iPad
If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)
- Add a payment method
You may need to have a valid payment method on file, even if the app you want to download is free.
- If you want to change your card, add first the new card, then remove the old one.
- or if you want to use your Apple ID balance, you need to set your Apple ID balance as your default payment.
See also -> Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.