My account has been disabled and I don’t know why I’m not able to make purchases or update any apps. Please help me.

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My account has been disabled and I don’t know why I’m not able to make purchases or update any apps. Please help me.

my account has been disabled for some reason I don’t know why I am not able to make any purchases or update any apps. Please help me restore this and fix the problems.

iPhone SE, iOS 16

Posted on Sep 3, 2023 10:21 AM

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Answer 1

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Lawrence Finch

Community+ 2026

Level 10

240,404 points

Sep 3, 2023 10:29 AM in response to severina129

Click the link below that most closely matches the disabled message:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support - note that resolving this requires contacting an iTunes & App Store support representative using the link in the article; you cannot resolve this on your own
If your Apple ID is locked or disabled - Apple Support

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My account has been disabled and I don’t know why I’m not able to make purchases or update any apps. Please help me.

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