You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Today my phone show notification about “your camera is non genuine product” even since we bought non of time repair, bought genuine box pack approved phone, please help to fix this problem

Today my phone show notification about “your camera is non genuine product” even since we bought non of time repair, bought genuine box pack approved phone, please help to fix this problem

iPhone 13 Pro, iOS 16

Posted on Sep 3, 2023 11:33 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 3, 2023 12:32 PM

I suggest that you take it to the nearest Apple Store and have them look into the issue. Be sure to make an appointment so you won't have to wait...

Apple Store - Find a Store - Apple

3 replies

Sep 3, 2023 12:28 PM in response to frazzm737

I didn’t replace or repair my phone since I bought, my younger son was using with camera taking pics and after that that message appears. Portrait option is fix in 3x zoom not reduced and cinematic videos option back camera focused out and show blur view.

I reset all setting 2 times of my phone but problem is fix.

please help anyone facing such issues.


Camera: Unknown part appear

Today my phone show notification about “your camera is non genuine product” even since we bought non of time repair, bought genuine box pack approved phone, please help to fix this problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.