Newsroom Update

The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >

Updating my ipad

I am trying to update my iPad to iOS 14.0. How do I do that?

iPhone 7, iOS 13

Posted on Sep 3, 2023 11:53 AM

Reply
Question marked as Best reply

Posted on Sep 3, 2023 11:56 AM

If your unit is currently on 9.3.6, 10.3.4, or 12.5.7, it's not capable of 13 or above; most of those on 9.3.5 and 10.3.3 also fall into this category. Otherwise, follow the instructions in the Related Article above or use a computer, you'll only be able to install the one displayed.


(244005)

1 reply
Question marked as Best reply

Sep 3, 2023 11:56 AM in response to Sweeney48

If your unit is currently on 9.3.6, 10.3.4, or 12.5.7, it's not capable of 13 or above; most of those on 9.3.5 and 10.3.3 also fall into this category. Otherwise, follow the instructions in the Related Article above or use a computer, you'll only be able to install the one displayed.


(244005)

Updating my ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.