The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have been sent a password protected pdf file which requires adobe acrobat reader. When I downloaded it I get a message that safari cannot open the file because it is not a valid download file. I am running Mac OS 11.7.9 on a 2014 MacBook Air. I seem to remember that there could be a problem with adobe acrobat. Any pdf I get, I can always open with preview application
MacBook, OS X 10.11
Follow the Safari directions toward the bottom here.
Adobe Acrobat reader issue
