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robert_coady Author

Level 1

11 points

Adobe Acrobat reader issue

I have been sent a password protected pdf file which requires adobe acrobat reader. When I downloaded it I get a message that safari cannot open the file because it is not a valid download file. I am running Mac OS 11.7.9 on a 2014 MacBook Air. I seem to remember that there could be a problem with adobe acrobat. Any pdf I get, I can always open with preview application

MacBook, OS X 10.11

Posted on Sep 3, 2023 1:25 PM

Top-ranking reply

sberman

Level 10

268,011 points

Posted on Sep 3, 2023 3:13 PM

Follow the Safari directions toward the bottom here.

Install Adobe Acrobat Reader - macOS

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Adobe Acrobat reader issue

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