Ever since a few days ago my itunes on PC hasn't functioned the same. Booting it up it takes 5-10 minutes to" register" my library then when I try to play something it takes a couple minutes for the song to buffer, when that song finishes I have to wait a couple minutes for the next. I went to try apple music preview and the problem persists and that one won't even load 90% of the album covers. Any fix?
Windows, Windows 6
Hey WRRRRYYYYY,
Welcome to Apple Support Communities.
If you haven't already, we recommend starting the computer. Restarting has been known to resolve software related issues. If you're unsure of how to restart your Windows PC, here's an article from Microsoft Support that provides those steps: Restart (reboot) your PC - Microsoft Support. The steps are for Windows 10. If you have a different Windows OS, we suggest reaching out to Microsoft support for assistance with restarting.
If restarting doesn't help, make sure your Windows PC software is up-to-date as well as iTunes. To check for Windows updates, follow the steps here: Get the latest Windows update. To manually update, follow the steps in the section labeled "Things to note". Keep checking until there are no updates available.
Here's the article to ensure iTunes is up-to-date: Update iTunes on PC.
Here's an article that may also have helpful information: If you have problems playing music in iTunes on PC.
Hope this helps. Take care.
Hi WRRRRYYYYY,
Thanks for following up. Next, let's get in touch with support for some additional options.
Cheers.
I have restarted my computer multiple times, and my PC is up to date. I have made sure Apple Music Preview and iTunes are fully updated. The problem still persists, I open my iTunes and the library won't load for minutes, then the songs have to load when I try playing them. I am positive my network connectivity is good too.
Songs taking minutes to buffer.
