Calls and mobile datas
I can not acces to data mobile even calls Since. Yesterday.
My I phone is a XS.
Thank you
iPhone XS, iOS 16
Question marked as
User profile for user:
chuckbl
User level:
Community Specialist
Hello FKMukeba,
If you aren't able to make or receive phone calls, you'll want to follow the steps below:
Contact your carrier
When you contact your carrier, make sure that:
• Your account is set up to use your iPhone.
• There aren't any localized service outages.
• Your account doesn't have a billing-related block.
• Your calls don't have errors on the carrier system.
Update your software
1. Check for a carrier settings update.
2. Check for an iOS software update. Some updates might require a Wi-Fi connection.
Check your settings
If you can't make or receive calls on your iPhone, follow these steps, testing after each step.
Check your network setings
1. Reset your network settings. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This will erase all current saved settings, including Wi-Fi passwords, preferred networks, and VPN settings.
2. Try to make or receive calls in another location.
Check your iPhone settings
1. Turn Airplane Mode on and off. Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off.
2. Check Do Not Disturb. Go to Settings > Focus > Do Not Disturb and make sure it's off. Learn how to use Focus on your iPhone or iPad.
3. Check for any blocked phone numbers. Go to Settings > Phone > Blocked Contacts.
4. Check Call Forwarding. Go to Settings > Phone > Call Forwarding and make sure it's off.
5. Check Silence Unknown Callers. Go to Settings > Phone > Silence Unknown Callers. If the setting is on, a caller must be listed in your Contacts or Recents. Or they must have shared their number in Mail or sent you a message using that number in order for their call to go through. Add their number to Contacts to ensure the phone rings. Calls from some third-party apps might not go through.
You can also find those steps in this resource: If you can't make or receive calls on your iPhone - Apple Support
Should that behavior still persist, you'll want to reach out to Apple Support: Apple Support They'll be in the best position to look into this further.
Take care.