Why can we not view the Photos on our I-devices in Itunes

Question

Why can we not view the Photos on our I-devices in Itunes

Okay I have seen several articles in which this question is/was asked, but NO ONE I mean NO ONE has given anyone answer, all they have done is do this do that do this do that.

So I am going to push for an answer to the question not a solution on how to do it, but why is it not showing Under "On My device" in itunes?

We can see everything else on the Device but not photos.

Please give us an answer to this question. I do not want an article link or any halfa$$ed answer.

I want a straight up answer from someone in Apple support.

You all seem very apt at dodging the question with article links and do this and do that, but never an answer!!

Has Sr Leadership told you not to answer this question because then they could be held liable for the answer?

I would like the answer to be from an actual Apple Employee not from a MSP / Outsourced company.

Be honest with us.

iPad

Posted on Sep 3, 2023 6:50 PM

Reply

Answer 1

Top-ranking reply

muguy

Level 10

92,210 points

Sep 3, 2023 9:00 PM in response to The_Real_TheTallest

You can not view photos because iTunes is not a photo viewer. It was not developed for that reason. You also cannot edit video in Word or make a slide show in Excel. Those are just not features of the software.

Reply

Answer 2

muguy

Level 10

92,210 points

Sep 3, 2023 7:07 PM in response to The_Real_TheTallest

You can view video, listen to music, and view photos on your iDevice. But, iTunes is not photo viewing software. That's the answer. There is no way around it. Photo viewing is not built into iTunes.

Reply

Answer 3

muguy

Level 10

92,210 points

Sep 3, 2023 6:57 PM in response to The_Real_TheTallest

This is a user forum, Apple isn't here. iTunes isn't photo viewing software. You can use iTunes on Windows to transfer photos from your iDevice to your PC. Then, you can view your photos on the PC using any of a number of software programs or Windows Explorer.

Reply

Answer 4

turingtest2

Level 10

278,351 points

Sep 4, 2023 6:40 AM in response to The_Real_TheTallest

Even if you go up the ladder Apple are unlikely to give you their reasoning for why iTunes doesn't include photo browsing or transfer tools. See Transfer photos and videos from your iPhone, iPad, or iPod touch to your Mac or PC - Apple Support for Apple's advice on transferring this content to your computer. You can also copy off files by exploring the DCIM folder on the device that should be exposed in Windows Explorer when the device is connected and your computer has been trusted.

tt2

Reply

Answer 5

Sep 3, 2023 7:04 PM in response to muguy

Then I am asking my question in place that no one can give me a solid answer.

If I can view video and listen to music on my device why can I NOT view photos., That makes no logical sense at all. No I am not new to Apple but the lack of answer is frustrating to me.

Tell me Itunes is not a photo viewing software is not an answer.

I mean no offense to you at all. Please have a great and wonderful day.

Reply

Answer 6

Sep 3, 2023 7:17 PM in response to muguy

You can view videos and listen to music that is on your I-device from within Itunes but not look at photos on the device itself.

This make no logical sense and there has NEVER been a reason given as to why?

I get that you cannot do it now but why can you NOT when you do all the other things but photos is just to huge ?

Reply

Answer 7

Sep 3, 2023 9:48 PM in response to muguy

So you cannot view photos in Itunes from the I-device

but you can view videos from the i-device.

Tell me does that make any sense at all?

A lot of coding has to go into a program in order for it play a video whereas almost NO coding is needed to simply display a photo.

I am NOT here to pick a fight I am just flummoxed that simplest thing in world like displaying is out of bound but viewing a video is not or play music from the device.

I am done here as I will never get the answer I am seeking here.

Reply

Answer 8

Sep 3, 2023 9:41 PM in response to The_Real_TheTallest

Not sure why I cannot close this thread but whoever can please close it.

Up the corporate ladder I go

Reply

Why can we not view the Photos on our I-devices in Itunes

Similar questions